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5 Questions to Ask Before Hiring a Remodeling Company

If you’re thinking about hiring a remodeling company in Lancaster, PA, there are some important questions you need to ask before making your decision. Most people will ask about cost and timeline, but that does not give you enough information to make an informed decision. Here are ALL Renovation & Design’s top 5 important questions to ask:

1. “What Is Your Company’s History?” 

This question will help you get a sense of how long the company has been in business and what its experience level is. A company with a long history is usually a good sign; a company that has been in business for at least 5 years will not disappear halfway through your project.

In addition to this, ask what motivates the designers of the projects and makes them stand out from the crowd. When they share the company’s history, you should hear more about their passion and what sets the company apart any others in the Lancaster area.

2. “Can You Provide Me with a List of References?” 

Most companies like to say their work speaks for itself, but it’s always important to ask about how their previous customers have felt about the project. Asking for testimonials from past clients is a great way to get a preview of working with the company. This will allow you to talk to someone who has worked with the company and can provide first-hand information about the quality of work and customer service. Also, check online reviews to see what others say on sites like Google and Facebook.

With these client testimonials, ask the remodeling company to provide you with clients that have had projects done similar to what you are looking to have done. For example, if you a looking for a bathroom remodel, it makes sense to hear from past clients that had their bathroom remodeled, not necessarily from people that had an outdoor kitchen built for them. (Although we have done an outstanding job on both outdoor kitchens AND bathroom remodels. The name says it all!)

3. “What Is the Design Process for Your Remodeling Company Like?” 

The design process is an important part of any remodeling project. You want to ensure that the company takes the time to understand your project vision, desire for style, and needs for functionality, and develop a plan that meets your goals. Pay attention to reviews from past clients that talk about whether this company listened to them.

A lot of remodeling companies will talk about their values and list them on their website. If communication and listening are not on that list of values, watch out!

4. “How Do You Handle Project Changes?”  

No matter how well you plan, there’s always a chance that something will come up that requires changes to be made to the original plan. Whether it’s realizing you would like to include specific handles in your shower, or you want a different style for your fireplace, a remodeling company should be flexible and able to meet your needs.

Before hiring a contractor, find out how the company handles changes so that you know what to expect if something arises. Experienced remodeling companies are prepared well for this.

5. “What Is Your Warranty Policy?”   

Once the project is completed, the company should offer a workmanship warranty or guarantee in case anything goes wrong down the road.

At ALL Renovation & Design LLC, for example, you receive a 10-year warranty on projects completed for you. If anything goes wrong or something is falling apart, we’ll fix it up for you.


It’s always important to ask the right questions. If you like to be prepared, here is an additional list of questions provided by Home Advisor that will help make sure you are on the right track for finding the remodeling company that best suites your needs.

Choosing the right remodeling company for your home improvement project is an important decision that should not be taken lightly. These are just a few of the questions you should ask before hiring a remodeling company. Our team at ALL Renovation & Design LLC is committed to taking time with each of our customers and guiding them through the remodeling processes. If you are considering a home remodeling project in Lancaster, PA, give us a call at 717-665-0470 or contact us by filling out our online form.

We look forward to listening to the needs you have for your upcoming project.

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